Text Size: A A A


GeorgiaCares provides free, unbiased and factual information and assistance to Medicare beneficiaries and their caregivers with health and drug plans. Nationally certified Medicare counselors assist Medicare beneficiaries with individual counseling to explain the complexities of Medicare and related health insurance.  Beneficiaries may also be screened for financial assistance available to help with their Medicare costs.  GeorgiaCares may also assist in filing Medicare claims and appeals, explain Medicare Summary Notices and Explanation of Benefits. Legacy Link & GeorgiaCares representatives are available to speak to your group. GeorgiaCares is the State Health Insurance Assistance Program (SHIP) for Georgia.  GeorgiaCares is a public-private partnership, administered by the Georgia Department of Human Services (DHS) Division of Aging Services (DAS).”

GeorgiaCares        findus_facebook_logo
Toll Free: 866-552-4464  – Once connected push 4

Local: 770-538-2650

Fax: 404-657-5285


Need help paying for Medicare?  GeorgiaCares can help.  View the video below to learn about Medicare Savings Programs and the Low Income Subsidy.





Video Explaining Medicare  (Click on picture below to start)












medicare logo

Volunteer Opportunities

Your time and skills can make a big difference in the lives of people in your local community!

Why Volunteer?

Numerous studies have shown that volunteering improves your mental and physical health. Research shows that volunteers experience better health in later years, whether in terms of greater longevity, higher functional ability, or lower rates of depression.

Legacy Link, including the Retired & Senior Volunteer Program (RSVP), offers a variety of options for people who are interested in spending some of their time helping others.  Whether referring volunteers to other agencies in need of assistance or welcoming them to the Legacy Link volunteer team, we strive to provide a positive and meaningful experience. We can help you assess your skills, likes, and availability in order to find a volunteer position that matches your needs and interests.

logo_rsvpThose individuals who are 55 years of age or older may opt to enroll in the RSVP program, a national organization which matches experienced older adults with non-profit agencies in need of assistance to provide services for the local community. Click the RSVP button to learn more about this federal program, it’s opportunities, and benefits. Funding provided by the Corporation for National and Community Service, a federal agency. 


Volunteer Opportunities

Legacy Link offers volunteer positions with various programs here in the Area Agency on Aging.  Required skills and training differ for each position. Most programs are looking for dedicated volunteers who can make a commitment to serving several hours each week or month and continue in the position for at least 6 months. Those looking for less demanding or occasional volunteer opportunities may also find something meaningful that fits your needs.

counselorGeorgiaCares SHIP Counselor – Assist Medicare beneficiaries with information about Original Medicare, Medicare Health and Drug Plans, Medicare Supplement Insurance and Medicare Cost Savings. (SHIP = State Health Insurance Assistance Program)

GeorgiaCares Outreach Volunteer – Promote and market community awareness of Medicare health insurance information, assistance, and referral services provided by GeorgiaCares. Provide presentations or simply distribute information at sites near your home.

Learn more.

Ombudsman Volunteer Visitors – Make friendly visits and listen to the concerns of residents at nursing homes and personal care homes. Key volunteer qualities include compassion, respect, confidentiality, a positive attitude, and the ability to communicate effectively. Training is required.

Learn more.

Disaster Preparedness – Present or distribute information about being prepared for a disaster. Collect or assemble disaster preparedness items.

Senior Centers

PictureDeliver Meals on Wheels – Bring a smile and a hot noon meal to home-bound individuals. Requires your own vehicle and a commitment of only a few hours a month.

Senior Center Volunteer – Teach an activity at your local senior center or assist with existing programs. Activities vary at each center and may include exercise, dance, art, crafts, computer skills, and other age appropriate interests.

Telephone Reassurance – Phone home-bound seniors to check on their welfare and combat loneliness.

Clerical – Assist with administrative duties like filing, mailings, office tasks.

Special Events – Assist with special projects or occasional events.


RSVP – Answer the invitation to serve! The Retired & Senior Volunteer Program (RSVP) matches volunteers ages 55+ with opportunities at Legacy Link and other non-profit agencies in our North Georgia service area. Put your skills and experience to good use by helping those in your community. Choose from a selection of positions with varying locations, time commitments, and activities.

Learn more.

Contact Info:
Legacy Link, Area Agency on Aging
Volunteer Services
4080 Mundy Mill Rd.
Oakwood, GA 30566

Click on the link below for your copy of  “How to Volunteer as a Senior Resource Guide”

Learn About Services

Legacy Link is designated by the Georgia Department of Human Resources as the Area Agency on Aging (AAA) for the 13 county region including Banks, Dawson, Forsyth, Franklin, Habersham, Hall, Hart, Lumpkin, Rabun, Stephens, Towns, Union and White Counties. The AAA is responsible for advocacy for seniors, planning, and administration of programs, coordination and monitoring services in the area. Federal funds authorized by a wide variety of federal and state laws and programs are utilized by this non-profit agency. The following programs are provided either through sub-contracts with local governments and agencies or offered directly by Legacy Link. Legacy Link offers expanded programs than our traditional 13 county Northeast Georgia area for the Senior Community Service and Employment Program (120 counties),  Long-Term Care Ombudsman (29 counties) and the SOURCE Program (20 counties).


Senior Centers: Multi-purpose senior centers receive funding from Legacy Link in 12 counties. These centers provide services to older citizens such as hot noon meals, home delivered meals, recreation, transportation, outreach, educational opportunities and other services to help older persons remain independent in their homes.

Legacy Link provides federal and state monies for services to the following county governments: Banks, Dawson, Franklin, Forsyth, Lumpkin, Habersham, Hart, Rabun, and White Counties and to the city of Gainesville, for services in Hall County. Legacy Link fully operates senior centers in Towns and Union counties.

Intake to Aging Services: Legacy Link’s toll free number (855-266-4283) gives you access to our ADRC Counselors. Trained Intake Specialists provide anonymous and/or confidential access to information, assistance and referral concerning services for seniors, family members and persons with disabilities. Callers are assisted in locating resources and services in the region, in Georgia and across the United States.

Long Term Care Ombudsman: Ombudsman staff provides advocacy services to nursing home and personal care home residents and family members in 29 counties. (770-538-2685)

Retired & Senior Volunteer Program: RSVP matches individuals aged 55+ with volunteer opportunities at non-profit and government agencies in 10 counties. The program is designed to actively engage older adults while utilizing their talents and skills to help agencies fulfill community needs. RSVP is a Senior Corps program administered and funded by the Corporation for National and Community Service (CNCS), a federal agency. (770-538-2650)

Employment and Training for Mature Workers (SCSEP): Persons aged 55+ on the Senior Community Service & Employment Program are placed in part-time positions in public and non-profit agencies for training to enable them to enter the workforce. The National Council on Aging provides federal Department of Labor monies to Legacy Link.  Assistance is provided to residents in 120 Georgia counties:  (770-538-2650)

Community Care Services Program: (CCSP): This program serves low income, frail persons in 13 counties. Legacy Link nurses perform assessments and social workers arrange for services for persons of all ages to help them stay in their homes and communities and avoid premature nursing home placement. Services include: Adult Day Health, Alternative Living Services, Caregiver Support, Emergency Response System, Home Delivered Meals, Home Health Services, Personal Support Services, and Respite Care.  (855-266-4283)

SOURCE Program: Legacy Link operates this Medicaid-funded program for low income persons with chronic health problems in the 13 counties noted above and also in, Barrow, Cherokee, Clarke, Elbert, Gwinnett, Jackson and Madison counties. Legacy Link staff does assessments, arranges for services in homes and works with primary care physicians and families of clients to prevent emergency room visits, hospitalization and nursing home placement. Legacy Link contracts with over 50 physicians who consult with staff about the clients.  (855-266-4283)

Alzheimer’s Care Consultation Program: A free, telephone-based information and support service for adults with memory impairment, including Alzheimer’s and dementia, and friends or family who care for them.  Care Consultation provides, particularly to caregivers, ongoing help to find practical solutions to concerns about health and care as well as coaching and support.  Clients do not have to be enrolled in any other Legacy Link programs to be eligible to participate in Care Consultation.  (855-266-4283)

Georgia Cares Program: Medicare Counseling – Staff and trained volunteers make informational presentations to groups and counsel individual beneficiaries about Medicare benefits. Counselors assist with information and enrollment in Medicare health plans, Medicare supplement insurance, Medicare cost savings programs, and prescription drug plans. They also educate Medicare beneficiaries about identity theft, fraud, abuse, and scams related to Medicare and other health benefit programs.  (866-552-4464) – Once connected push 4

Wellness Programs: Wellness programs promote healthy living for positive outcomes throughout life with educational programs, routine screenings, and exercise opportunities that address nutrition, physical activity, general health, and chronic disease prevention and management. Wellness opportunities vary in the 13 counties served by Legacy Link. (770-538-2650)

Kinship Care Program: This program operated by Legacy Link in 12 counties provides information and support for grandparents and other relatives raising children. Kinship Care Support Groups provide a place where Relative Caregivers can learn about community resources and safely share the experiences and issues of parenting children “the 2nd time around”.  (770-538-2650)

Home and Community Based Services (HCBS): Homemakers provide assistance with activities of daily living such as personal care, light housekeeping, laundry, meal preparation, errands, transportation and companionship. The HCBS program helps older adults to maintain their lifestyle at home.  (855-266-4283)

Nursing Home Transition to Community Living (Money follows the Person): Money Follows the Person is a national program designed to help transition Medicaid eligible individuals from the nursing home back into the community.  Transition Counselors meet with residents and families in the nursing home to assess their Medicaid eligibility outside the nursing home and what personal needs they may have to be able to live outside the nursing home.  (855-266-4283)

Legal Services and Links

Senior Legal Services  (770-535-5717) 

705 Washington Street, Suite B-1     Gainesville, GA 30501

Legacy Link contracts with Georgia Legal Services for assistance and counseling for persons aged 60 and above.

Link to free legal documents that you can download.  (Power of Attorney,Wills etc.)

Kinship Caregiver Legal Hotline  (888-257-9519)This service is for Grandparents & Relatives Raising Children who are seeking legal advice.

Kinship Care Legal Forms

© 2020 Legacy Link | P.O. Box 1480, 4080 Mundy Mill Road, Oakwood, GA 30566

Website by IlluminAge