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SOURCE blends primary medical care with preventive and supportive services for older and disabled Medicaid recipients, through a service known as “Enhanced Case Management.”    (855-266-4283)

Key characteristics of SOURCE are:

  • Financial and programmatic integration of primary medical care with case management of home and community-based services. SOURCE members are served by a panel of participating physicians.
  • Expanded case management to ensure active advocacy for members in all components of healthcare.
  • Provider performance standards exceeding basic licensing requirements; SOURCE providers are accountable in areas that include reliability of service, competency and compatibility of staffing, responsiveness to member preferences or concerns and coordination with case managers.
  • Three levels of care – based upon functional needs of members.

All SOURCE members must:

  • Have Medicaid and Supplemental Security Income; and
  • Be 65 or older, with a chronic medical condition OR under 65 and disabled.
  • In addition you must meet intermediate Nursing Home level of care criteria.

Targeted Conditions Include:

  • Diabetes
  • High Blood Pressure
  • Asthma or other pulmonary problems
  • Arthritis (rheumatoid and osteoarthritis)
  • Stroke
  • Amputations
  • Spinal Cord Injury
  • Alzheimer’s Disease


Persons enrolling select SOURCE as their primary care provider under Medicaid’s Georgia Better Health Care program. Members receive:

  • Initial physical exam to develop a primary care plan
  • Treatment of minor illness or injury by participating primary care providers
  • Access to a 24-hour phone line for medical advice or triage
  • Coordination of other medical services, including specialist or hospital care


Community services available through SOURCE are:

  • Home Delivered Meals
  • Personal Support (Personal Care/Chore Services
  • Respite for Caregivers
  • Adult day health services
  • Emergency response system
  • Home health services
  • Personal care homes


Case Management for members of SOURCE is comprised of three broad and related components;

  • Assessment – performed at each member’s home – to gather relevant information on the medical, functional, cognitive and social status of enrollees.
  • Care path development – To design a framework for service delivery that addresses needs or risks identified at assessment, supplementing available family/informal support
  • Care Path Implementation – A dynamic, interactive process whereby the case manager supports goals of the SOURCE  member and caregivers, promoting optimal health and independence.

Overall health and social circumstances, severity of impairment and informal support determine the level of case management contact required for each person. SOURCE case managers maintain at least monthly contact with each member; routine home visits are scheduled at 90-day intervals.

To find out if you or someone you know is eligible for the SOURCE program please call 855-266-4283.

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